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How We Provide Care
At each of our facilities, we take a team approach to care. Our core team includes nurses and nursing assistants, rehab therapists, social workers, activities staff, a dietitian, and our medical director.
Our care is patient-centered, taking your strengths, needs, abilities—and your goals—into account. From all that information, we create a personalized care plan. The focus is on meeting your goals, accommodating your preferences, and providing top-notch service.
We offer a wide variety of care and services to meet many needs. Click on the care or service below to learn more about it:
Rehabilitation
Our rehab team consists of physical, occupational, and speech therapists—many with master’s degrees—and specially trained therapy assistants. They’re all licensed professionals dedicated to helping you regain strength, mobility, and independence; achieve the best possible outcome; and return to the activities you most enjoy. We offer therapy services up to seven days a week, as ordered by your physician.
Our rehab therapists will design a rehab plan, in accordance with your physician’s orders, to help you reach your goals. And they’ll work as tirelessly as you do to help you achieve those goals.
Our rehabilitation program provides care to meet a wide range of needs:
• Orthopedic rehab for fractures, joint replacement, and degenerative joint diseases
• Stroke rehab
• Neurological rehab for progressive conditions like Parkinson’s, multiple sclerosis, and ALS (Lou Gehrig’s disease)
• Cardiopulmonary rehab for chronic obstructive pulmonary disease (COPD), congestive heart failure, and recovery after coronary bypass surgery
• Wound care
• Dysphasia management
Skilled Nursing
Many people come to Windsor to recuperate after a hospital stay or when a chronic condition flares up. For them, we offer a broad range of programs and services, including:
• Cardiac recovery
• Complex medical care
• Diabetes management
• Enteral therapy, including TPN
• Hospice and palliative care
• IV therapy
• Pain management
• Stroke recovery
• Tracheotomy care
• Wound care
We also arrange for these services, as needed:
• Audiology
• Dental
• Dialysis
• Mental health
• Optometry
• Podiatry
• X-ray and lab
Long-Term Care
Our long-term residents are the heart and soul of our facility. For them, Windsor is their home, and our staff become part of their family. We provide our residents with around-the-clock nursing care and supervision, help with activities of daily living (dressing, bathing, eating), and serve them nutritious meals and snacks. They also have access to rehab and the other specialized services we offer, as their condition requires.
We have several important goals for our long-term residents. First, we work to keep them as independent as possible for as long as possible. The more they can do for themselves, the better their quality of life. Second, we encourage them to be as active as possible, participating in as many activities and events as they’re interested in. And third, we help them stay as connected as possible to their community, family, and friends. Even well-behaved pets can visit.
Alzheimer’s and Dementia Care
We provide quality, compassionate care to people with Alzheimer’s and related forms of dementia. We focus on maintaining dignity and independence, so that each resident has the best possible quality of life.
Respite Visits
We also welcome people living at home to stay at Windsor for a respite visit—a brief stay in our facility when their family member or other at-home caregiver is temporarily unavailable. This allows the caregiver to go on vacation, travel for business, recuperate from an illness, or just get some extra support for a while.
A respite stay includes all the services and amenities available to our long-term residents: a safe, friendly place to stay; high-quality, 24-hour nursing care and supervision; assistance with activities of daily living; meals and snacks; and participation in any planned activities of interest to them. A respite stay not only gives the at-home caregiver peace of mind, it can be a nice change of pace for the loved one.
Adult Day Health Care
Our Adult Day Health Care program was the first of its kind on the Cape and is one of the oldest in the country. It provides area seniors with opportunities for fun, daytime social interaction with their peers in a safe, supervised environment. Our program operates from 9:00 AM to 3:00 PM, Monday through Friday, with extended hours available. Each day, clients enjoy stimulating, age-appropriate activities. A nutritious lunch and snacks are served.
The program is staffed entirely by current or former licensed nurses who monitor each client’s health status and provide assistance with activities of daily living. Our staffing ratio is 1:4. Because of this staffing level and the experience of our staff, we can welcome people who need a little extra attention into our program.
Hospice Program
Hospice care is the practice of providing compassionate healthcare and psychological and spiritual support to people facing life-limiting illness or injury. The focus is on relieving pain and symptoms (“palliative” care), so the person can be as comfortable as possible and live with as much dignity as possible.
Our fully trained staff includes two certified hospice nurses. In fact, we’re currently the only facility on the Cape with certified hospice nurses on staff. We work collaboratively with all the major hospice programs on Cape Cod, providing 24-hour-a-day care plus support to the patient and his or her family. We also have a consulting ethicist who helps our residents, family, and staff work through difficult decision-making issues.
Our two, spacious, end-of-life rooms are furnished with a sofa bed, fridge, and microwave. These rooms offer a serene and homelike setting where residents and their family members can spend private time together.
VitalStim Therapy
We were the first skilled nursing facility on the Cape to offer VitalStim therapy, a proven treatment for dysphagia (difficulty swallowing). VitalStim uses small electrical currents to stimulate throat muscles. Our rehab therapists have achieved lasting results for many residents using VitalStim to help them reeducate their muscles to improve swallowing.
Young Adult Long-Term Head Injury Care
We provide care to younger adults (people in their 40s and 50s) who are living with the aftereffects of severe head injury. In addition to nursing and rehab care, we offer opportunities for these residents to socialize with their peers.
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